Delivery and shipping

Thank you for choosing ingibetta.shop. We are committed to providing you with efficient and reliable shipping services. Here are our shipping terms:

  1. Shipping Methods
    We offer a variety of shipping methods for both US and international orders to ensure that your items are delivered safely and on time:

US Shipping:

Standard Shipping: Uses the United States Postal Service (USPS) or Federal Express (FedEx), usually delivered within 3-7 business days.
Expedited Shipping: Uses Federal Express (FedEx) or UPS, usually delivered within 1-3 business days. The cost of expedited shipping will be displayed at checkout.
International Shipping:

We provide international shipping services through international couriers such as USPS, FedEx, and DHL. Depending on the destination, the shipping time is usually 7-21 business days.
Shipping costs for international orders will be automatically calculated at checkout based on the destination, order weight, and size.

  1. Shipping Costs
    Shipping costs are calculated based on the selected shipping method and destination. You can see all applicable shipping costs and estimated delivery dates at checkout.
  2. Order Processing Time
    Orders are usually processed within 1-3 business days after payment is confirmed. Please note that processing time may be delayed due to stock availability, promotions or other unforeseen factors.
  3. Order Tracking
    Once your order is shipped, you will receive a confirmation email with tracking information. You can use this link to check the shipping status of your order at any time.
  4. Duties and Import Taxes
    For international orders, you may need to pay customs duties and import taxes in the destination country. These charges are usually levied by local customs or relevant government agencies, and we have no control and responsibility for these charges. Please understand the relevant policies and regulations before placing an order.
  5. Undelivered Orders
    If an order is not successfully delivered when it is delivered, the courier company usually leaves a notice. Please follow the instructions on the notice. If it is still undelivered after multiple delivery attempts, your package may be returned and we will contact you to handle the follow-up matters.
  6. Shipping Issues
    If you encounter any problems during the shipping process, please contact our customer service team as soon as possible by email or phone. We will do our best to help you solve the problem.

Thank you for choosing ingibetta.shop for your shopping. We look forward to providing you with quality service!